Carrot Plus Update

In celebration of our millionth registered Carrot member, we launched Carrot Plus to promote a new way of earning and motivating our Carrot community. Carrot Plus was a limited time opportunity that has now come to an end as of January 4, 2019.

Carrot Plus members will continue to enjoy their subscription, and the extra rewards, until it expires at the end of their term.

If you live in British Columbia or Newfoundland & Labrador you will continue to:

  • earn points for successfully hitting your Daily Step Goal;
  • earn points for completing quizzes;
  • earn points for inviting your friends to Carrot;
  • get a personalized Daily Step Goal to help motivate you and track your Streaks;
  • earn points when you complete Step Together Challenges;
  • get full access to blog posts;
  • and…view your friends’ progress in your leaderboard.

If you live in Ontario, you’ll continue to:

  • earn points for completing quizzes;
  • earn points for inviting your friends to Carrot;
  • get a personalized Daily Step Goal to help motivate you and track your Streaks;
  • earn points when you complete Step Together Challenges;
  • get full access to blog posts;
  • and…view your friends’ progress in your leaderboard.

Frequently Asked Questions:

1. Why are you pulling or retiring Carrot Plus?

The opportunity to upgrade to Carrot Plus 2x, 5x and 10x, was a limited time opportunity and was part of our ‘Millionth Registered User’ celebration. Effective January 4th, this opportunity is no longer available. Carrot Plus subscribers will continue to enjoy their subscription until it expires at the end of their term.

2. If I bought a Carrot Plus annual subscription, will I still earn my 2X, 5X or 10X for the full year?

Yes – you will continue to enjoy Carrot Plus for your full yearly subscription, until your subscription expires.

3. Can I renew my subscription?

No. This limited time opportunity has now come to an end.

4. I am a Carrot Plus subscriber. What happens once my subscription ends (either monthly or yearly)?

Once your Carrot Plus subscription ends, you will continue to enjoy all the benefits offered in Carrot. (see above, based on which province you live in)

5. How can I check when my subscription ends?

If you are on an iOS device, check the instructions for managing your subscriptions here.

If you are on an Android device, go to the Google Play Store, check that you are logged in to the correct Google account, and tap: Menu > Subscriptions.